Board Thread:Questions and Answers/@comment-40111650-20190711195152/@comment-31743020-20190716051012

UNW2NT3D wrote: To start, I will say that my Google Play account is tied to a character I don't remember playing. I have not played in years, but some weapons and items I know I never acquired. I've tried reinstalling, deleting data/cache, and even Google Play Games data. Same character I don't know about.

Now, my major problem stems from me being logged out of my account on occasion, after logging on. When this happens, I am shown "Connection Error: Another device logged in with this character ID". After trying to access my account again, it sometimes logs me out and shows the error again. Other times, it won't show up and I can resume playing.

Is my account somehow shared with someone else? If so, how can I resolve this?

Edit: I have tried to use a different Google Play account--brand new, never put a game on it--and yet I have gotten another character already used. What's going on?

Probably someone either stole your old PG3D account or logged into your Google Play account.