Board Thread:Wiki Discussion/@comment-25414339-20150711030928

So it was my birthday lately and I used my birthday money to spend on a 20 dollar worth of gems on my device. When I open the game it just stops loading at 19 percent and just crashes. I tried reinstalling and restarting but it won't work. So I was wondering if anyone of you guys know how to solve this glitch? It has been bugging me for days... 